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Cookie & Data Usage Policy

Understanding how ConnectLogicHub uses cookies and tracking technologies to enhance your experience with our financial analysis tools

Last Updated: January 15, 2025

What Are Cookies and How We Use Them

Cookies are small text files that websites store on your device when you visit them. At ConnectLogicHub, we use various types of cookies and similar tracking technologies to make our financial analysis platform work better for you.

Think of cookies as helpful assistants that remember your preferences. When you log into our platform to access financial data or run analysis reports, cookies help us recognize you and maintain your session securely. They also remember settings like your preferred dashboard layout or which financial instruments you track most often.

Types of Tracking Technologies We Use

Essential Cookies

These are absolutely necessary for our financial platform to function. They handle user authentication, maintain secure sessions, and ensure that financial data transfers happen safely. Without these, you couldn't access your account or use our analysis tools.

Functional Cookies

These remember your personal preferences and settings. For example, they'll save your preferred currency display, chart time periods, or notification preferences. They make your experience smoother by not requiring you to reset preferences each visit.

Analytics Cookies

We use these to understand how people use our platform. They tell us which financial analysis features are most popular, where users might be having difficulties, and help us improve the overall experience. This data is aggregated and doesn't identify individual users.

Marketing Cookies

These help us show you relevant information about new features or educational content that might interest you. They track your interactions with our platform to provide personalized recommendations for financial analysis tools or learning resources.

How Tracking Enhances Your Experience

Our tracking technologies work behind the scenes to create a more personalized and efficient experience for financial professionals and businesses in Thailand and beyond.

Specific Ways We Enhance Your Experience:

  • Remembering your login status so you don't need to authenticate repeatedly during active sessions
  • Saving your dashboard configuration and preferred financial metrics display
  • Tracking which analysis tools you use most to streamline your workflow
  • Monitoring platform performance to identify and fix issues quickly
  • Suggesting relevant educational content based on the financial analysis features you explore
  • Optimizing loading times for the data visualizations and reports you access frequently

Managing Your Cookie Preferences

You have full control over how cookies work on your device. Most web browsers allow you to manage cookie settings, and we respect your choices about which types of tracking you're comfortable with.

Google Chrome Settings
  1. Click the three dots menu in the top right corner
  2. Select "Settings" from the dropdown menu
  3. Go to "Privacy and security" in the left sidebar
  4. Click on "Cookies and other site data"
  5. Choose your preferred cookie settings or manage exceptions
Mozilla Firefox Settings
  1. Click the three horizontal lines (hamburger menu)
  2. Select "Settings" or "Preferences"
  3. Navigate to "Privacy & Security"
  4. Find "Cookies and Site Data" section
  5. Adjust settings or manage individual site permissions

Keep in mind that blocking essential cookies will prevent you from using our financial analysis platform effectively. However, you can typically disable marketing and analytics cookies while still maintaining full functionality of our core tools.

Data Retention and Your Rights

How Long We Keep Cookie Data

Different types of cookies have different lifespans. Session cookies expire when you close your browser, while persistent cookies may remain for months or years depending on their purpose.

  • Session cookies: Deleted automatically when you close your browser
  • Functional cookies: Typically stored for 6-12 months
  • Analytics cookies: Usually retained for up to 2 years
  • Marketing cookies: Generally kept for 1-2 years maximum

You can clear cookies from your browser at any time, which will reset your preferences and require you to log in again. We also provide tools within our platform to manage your data preferences and download or delete your account information.

Third-Party Services and Integrations

Our financial analysis platform integrates with various third-party services to provide comprehensive market data, educational resources, and enhanced functionality. These services may also use cookies and tracking technologies.

For example, when we display real-time financial data or integrate with business intelligence tools, those services may set their own cookies to maintain data connections and ensure accurate information delivery. We carefully select partners who maintain high privacy standards and comply with international data protection regulations.

You can find links to the privacy policies of our major third-party integrations in your account settings, allowing you to understand how each service handles your data.

Updates to This Policy

We update this cookie policy periodically to reflect changes in our technology, legal requirements, or business practices. When we make significant changes, we'll notify active users through email and display a notice on our platform.

Minor updates, such as clarifications or additional examples, may be made without notice. We recommend checking this page occasionally to stay informed about how we handle cookies and tracking data.

The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Previous versions are available upon request for compliance or audit purposes.

Questions About Our Cookie Policy?

If you have questions about how we use cookies or want to discuss your privacy preferences, we're here to help.

Email: [email protected]

Phone: +66 53 752 499

Address: Pak Khlong Bang Pla Kot, Phra Samut Chedi District, Samut Prakan 10290, Thailand

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Get In Touch

Pak Khlong Bang Pla Kot, Phra Samut Chedi District, Samut Prakan 10290, Thailand
+66 53 752 499
️ [email protected]

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